The web

Last week our monthly team meeting had a visit from the FSAT webmaster. She was bringing some ideas forward about how to make the internet a way for clients to access FSAT. In the meeting we where discussing different possibilities of how the counsellors can be involved.

Counsellors’, where saying that their clients usually do not have access to a computer/internet or they do not know how to use it. Therefore the investment in time for the counsellors to pay attention to internet connections is not really worth it, considering that time is taken away from clients they see time being. As I understood it the counsellors in general agreed that there was no need for an internet forum as for now. No one is asking for it.

During the discussion I was thinking… Could it be that the counsellors have clients with no knowledge in using a computer and internet because their services are not accessible through that medium? There must be women experiencing abuse out there who prefer using internet and email over a phone call. Internet has some advantages; it is more discreet and you do not have to pay attention to office hours. It might also be easier for a person to write about their situation rather than explaining over the phone. My point is that perhaps we get the clients that we open the door for and if we open other doors I think that other people will enter.